IT Essentials: PC Hardware and Software provides a comprehensive overview of computer fundamentals and an introduction to advanced concepts. It is intended for individuals who want to pursue careers in IT and gain practical knowledge of how a computer works. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. They will also be able to connect computers to the Internet and share resources in a networked environment.

This course provides an excellent introduction to the IT industry and interactive exposure to personal computers, hardware, and operating systems. PC Hardware and Software will help students prepare for entry-level IT positions within various environments. It will also help students develop greater skills and confidence in working with desktop and laptop computers.

Course Outline

• Chapter 1: Introduction to the Personal Computer
• Chapter 2: Safe Lab Procedures and Tool Use
• Chapter 3: Computer Assembly - Step by Step
• Chapter 4: Basics of Preventive Maintenance and Troubleshooting
• Chapter 5: Fundamental Operating Systems
• Chapter 6: Fundamental Laptops and Portable Devices
• Chapter 7: Fundamental Printers and Scanners
• Chapter 8: Fundamental Networks
• Chapter 9: Fundamental Security
• Chapter 10: Communication Skills
• Chapter 11: Advanced Personal Computers
• Chapter 12: Advanced Operating Systems
• Chapter 13: Advanced Laptops and Portable Devices
• Chapter 14: Advanced Printers and Scanners
• Chapter 15: Advanced Networks
• Chapter 16: Advanced Security

General English reading and understanding skills and basic PC skills. Previous working background and certifications in computer systems and networking is an advantage.

PC Hardware and Software v4.0 will helps prepare students for the new CompTIA A+ Essentials and job-skills certification exams. Students will need to pass two exams to become certified: CompTIA A+ Essentials (220-601) and any of the three job-skills exams:

• 220-602: IT Technician
• 220-603: Remote Support Technician
• 220-604: Depot Technician

This course also aligns to the objectives in the first three modules of the European Certification of Informatics Professionals (EUCIP) IT Administrator certification (http://www.eucip.org): Module 1 PC Hardware, Module 2 Operating Systems, and Module 3 Local Area Networks and Network Services.