Learn to tell a great story with data — develop the report-writing skills that shape business decisions and help you stand out in your professional career.
Reports are the foundation of business communication — they deliver important information and shape decisions at every level of an organisation. Creating Compelling Reports teaches the business value of reports, how to craft persuasive messages, and how to make authoring decisions that resonate with your audience. The course covers different types of reports including emails, oral reports, and written reports, and guides learners through identifying report requirements, planning, format and design, tone, relevance, organisation, and succinctness. A final interactive scenario module puts the skills into practice. This is part of the Professional Skills Learning Collection.
Curriculum Chapters
- 1. Business Value of Reports
- Business Value of Reports
- The Audience
- Audience Characteristics
- Reports for Different Purposes
- Basic Writing Styles
- How Reports Add Value
- 2. Working Within Report Requirements
- Identifying Report Requirements
- Report Format and Design
- Data for Reporting
- Steps of Report Planning
- 3. Crafting Your Message
- Tone
- Relevance
- Organization
- Succinctness
- 4. Shape Your Report
- Interactive Scenario
Skills You Will Learn
Explain the business value of reports and how they shape business decisions. Identify audience characteristics and tailor reports to different purposes and audiences. Apply appropriate basic writing styles for different report types including emails, oral reports, and written reports. Identify report requirements and apply steps of report planning. Select appropriate report formats and designs and use data effectively in reporting. Apply tone, relevance, organisation, and succinctness when crafting report messages. Apply report-writing skills in a real-world interactive scenario.
Course Details
Course Type: Free self-paced
Time: 4 Hours
Modules: 4
Level: Beginner
Prerequisites
None.
Certification & Career
Career and Certification alignment: No target certification for this course. This is part of the Professional Skills Learning Collection, teaching essential communication skills in the context of real-world work scenarios. Skills developed are applicable across all IT and business roles.
Achievements & Badges
Upon completion, earn a Cisco Networking Academy digital badge. Share your verified achievement on LinkedIn, your CV, or professional profile.
What Cisco verifies: Cisco verifies the earner of this badge successfully completed the Creating Compelling Reports course. The holder of this credential has foundational skills in business report writing, including identifying audience and report purpose, selecting appropriate formats and writing styles, planning and structuring reports, and crafting messages with the right tone, relevance, organisation, and succinctness.
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