Build the English you need to explain roles, share responsibilities, and collaborate confidently in IT — using the grammar and vocabulary that tech professionals use every day.
Explaining plans, responsibilities, and choosing the right tools is a big part of working in technology — but doing it in English can feel tricky, especially when collaborating with a team. This course builds the English needed to describe roles, explain how systems and projects work, and talk confidently about teamwork in IT. Real-world scenarios include planning a sprint, reviewing cloud services, dividing up tasks, comparing project methods, and sharing user feedback. Learners develop relative clauses (who, which, where, when, what) to add detail about people, devices, and processes, and apply verb patterns and modal verbs to express necessity, obligation, and permission. Key IT vocabulary spans terms such as agile, sprint, scalability, breach, debugging, toolbox, and microservices across contexts including cybersecurity, project management, UX/UI design, and software development. The course progresses from A2 to B1 English proficiency and includes 2 vocabulary video lessons, 7 grammar video lessons, 3 reading activities, 9 listening activities, and 20+ practice exercises. Developed in collaboration with OpenEDG, this is part of the English for IT – Basics Learning Collection.
Curriculum Chapters
- 1. Getting Better Answers
- 2. Using Different Methods
- 3. Sharing Expertise
- 4. A Flexible Approach
- 5. Dividing Tasks
- 6. Analyzing User Behavior
- 7. Checking Progress
Skills You Will Learn
Use relative clauses with who, which, where, when, and what to add detail about people, devices, and processes in IT contexts. Apply verb patterns and modal verbs including must, have to, and need to express necessity, obligation, and permission. Describe roles and explain how systems and projects work using accurate English grammar. Divide tasks and discuss responsibilities within IT teams. Compare project methods and approaches including agile and sprint frameworks. Discuss user behaviour analysis and UX/UI feedback in English. Track and share project progress updates with team members. Apply essential IT vocabulary including agile, sprint, scalability, breach, debugging, toolbox, and microservices in real professional contexts. Progress from A2 to B1 English proficiency for IT professional and study environments.
What’s Included
2 vocabulary video lessons
7 grammar video lessons
3 reading activities
9 listening activities
20+ practice exercises
Course Details
Course Type: Free self-paced
Time: 15 Hours
Modules: 7
Level: Beginner (A2 → B1)
Prerequisites
None. Courses in the English for IT – Basics collection can be taken in any order, though following the recommended sequence provides the most cohesive learning experience.
Certification & Career
Career and Certification alignment: This course is part of the English for IT – Basics Learning Collection, developed in collaboration with OpenEDG. Completing all four courses in the collection prepares learners for the English for IT B1 / GSE 36–49 certification exam. Skills are applicable across all IT roles requiring professional English communication.
Achievements & Badges
Upon completion, earn a Cisco Networking Academy digital badge. Learners who pass the optional certification exam also earn the English for IT – Basics Needs and Responsibilities B1 GSE 36–49 certification. Share your verified achievements on LinkedIn, your CV, or professional profile.
What Cisco verifies: Cisco verifies the earner of this badge successfully completed the English for IT: Needs and Responsibilities course. The holder of this credential has developed B1-level English proficiency for IT contexts, including the ability to use relative clauses, modal verbs, and verb patterns to describe roles, explain responsibilities, divide tasks, and discuss plans and project progress clearly in professional IT environments.
Ready to Start This Course?
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