Computer Hardware Basics
Master the physical foundation of technology by exploring the components that make computers and mobile devices run.
Operating Systems Basics
Master the fundamental concepts of operating systems, including Windows, Linux, and mobile platforms.
Linux Unhatched
A quick-start introduction to the Linux command line and the world of open-source software.
Hardware and Upgrade Support
Transition from basic identification to professional system support, component upgrades, and technical troubleshooting.
Operating Systems Support
Master the skills to diagnose, fix, and assist users with Windows, macOS, and mobile operating system issues.
IT Customer Support Basics
A 4-hour technical module focusing on professional communication, remote support, and the utilization of AI-driven troubleshooting tools.
Security and Connectivity Support
A 10-hour focused module on identifying and resolving critical connectivity and security failures in professional environments.
IT Support Essentials
A 56-hour professional capstone providing deep technical mastery of troubleshooting workflows for enterprise IT environments.
IT Essentials 8
A comprehensive technical deep dive into hardware, software, and advanced troubleshooting for enterprise IT environments.
Linux Essentials
Develop a fundamental knowledge of the Linux operating system, the command line, and open-source concepts.