Go deeper into the lower network layers — explore physical media, data link topologies, IPv6 addressing, and hands-on troubleshooting of common network issues.
Network Addressing and Basic Troubleshooting examines the Physical layer in depth, topologies at the Data Link layer, and basic routing at the Network layer. It dives into static and dynamic IPv6 addressing and address resolution. The course then examines the components and functionality of Cisco switches and routers, introduces troubleshooting methodologies, and covers how to resolve the most common networking issues. The course ends with an overview of how to provide customer support, preparing learners for a wide variety of IT career paths.
Curriculum Chapters
- 1. Physical Layer
- 2. Data Link Layer
- 3. Routing at the Network Layer
- 4. IPv6 Addressing
- 5. IPv6 Neighbor Discovery
- 6. Cisco Switches and Routers
- 7. Troubleshoot Common Network Problems
Skills You Will Learn
Explain how physical layer protocols and network media support data communications. Describe how media access control at the Data Link layer enables communication across networks. Explain how routers use network layer protocols for end-to-end connectivity. Implement static and dynamic IPv6 addressing schemes. Explain how IPv6 Neighbor Discovery enables network communication. Describe the features and boot process of Cisco switches and routers. Troubleshoot basic network connectivity issues and provide customer support.
Technologies Used
Cisco Packet Tracer 8.2 or higher
Cisco IOS CLI
Network Reference Models (OSI / TCP-IP)
Course Details
Course Type: Free self-paced
Time: 14 Hours
Modules: 7
Labs: 8 practice labs & interactive Packet Tracer activities
Prerequisites
Networking Devices and Initial Configuration (recommended).
Certification & Career
Career and Certification alignment: This course is part of the Cisco Networking learning pathway and contributes foundational knowledge for the Network Technician career path. The course aligns with the Cisco Certified Support Technician (CCST) Networking certification. The recommended next course is Network Support and Security.
Achievements & Badges
Upon completion, earn a Cisco Networking Academy digital badge. Share your verified achievement on LinkedIn, your CV, or professional profile.
What Cisco verifies: Cisco verifies the earner of this badge successfully completed the Network Addressing and Basic Troubleshooting course and achieved this student level credential. Earner can explain the features and functions of the physical, data link, and network layers, develop a networking scheme for a small network, explain the operation of Cisco switches and routers, and troubleshoot basic network connectivity issues.
Ready to Start This Course?
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